Downtime Report — 11/22/2021

From Friday November 19th, 3PM UTC until Sunday November 21st 10PM UTC we delayed all project deployments.

One of our core team members had a personal matter that affected their ability to use and access their workstation. We can now confirm that everyone is safe and healthy. Day to day operations will resume as before.

Projects affected by this incident — directly or indirectly:

1. Cronic sale and game launch
2. The Imagination Project sale
3. ICSnakes sale
4. ICPets presale distribution
5. Blockchain Heroes community art competition

Over the next 24 hours we will coordinate with these projects to confirm new launch dates and times, updates will be communicated to the community on a rolling basis.

We are evaluating the level of work required to catch up on all items and determine possible impact on upcoming projects. We will contact project leaders if there is an impact to your timeline otherwise you can assume there is no change.

A lot of requests and questions have come into our channels from community members over the past few days. The team will be responding to all of them the best we can over the next 24 hours.

We thank everyone for their patience through this incident. We have learned a lot from this experience and are developing internal procedures on how to better handle this type of situation in the future.